Frequently Asked Questions

Can I see a menu?
For Bar Avelo, we have an a la carte food menu, and drinks menu.

For Avelo Restaurant, we only serve a 5 or 8 course tasting menu, where our chefs showcase a variety of dishes focused on seasonal ingredients, so there is no published menu. If you have questions about dietary restrictions, etc. please contact us for details.

Can you accommodate allergies and other dietary restrictions?
Yes, we can accommodate a wide range of dietary restrictions, including gluten-free. Please make a note of dietary restrictions when making your reservation, at least 48 hours ahead. We never use peanuts, though we often have dishes with other nuts. We generally are not able to accommodate allium allergies, as our kitchen uses those ingredients extensively. Please note that we can not guarantee 100% against cross contamination.

Is everything vegetarian/vegan?
Everything is plant-based. We do not use any dairy, eggs, meat, or other animal products.

What if I need to cancel my reservation?
In order for us to make the table available to someone else, please notify us as soon as you can if you need to cancel. Your credit card will be charged $30/person for late cancellations (within 24 hours) or no shows.

Why a service charge instead of tipping?
Tipping has long been problematic in the restaurant industry, with issues around discrimination, wage disparity, and harassment. For more details, here’s a good overview (from a US perspective), and more about how some Toronto restaurants are moving away from tips.

Isn’t a service charge just a “mandatory tip?”
The service charge allows us to show a breakdown of the same price, plus the same amount that would have been a tip. Showing the total as an increased price would make it seem more expensive (even though it’s the same total), and non-tipping restaurants that have done this have consistently seen reduced numbers of guests because of the perception of higher prices.

What if I still want to tip, in addition to the service charge?
With our focus on hospitality, we would not refuse guests who sincerely want to tip beyond the service charge. In these cases, tips will be distributed among the team.

How accessible is the building for people with mobility difficulties?
Unfortunately, there are a few stairs at the entrance, and there are stairs to the second floor, where the bathrooms are located.